Accucom Blog

Historically, AI has been perceived by SMBs as complex, expensive, and outside their operational scope. Today, the democratization of AI via SaaS and integrated platforms makes it a cost-effective, practical IT asset with measurable ROI.

Here are three focused areas where AI can be strategically deployed to optimize your business performance:

Ask yourself honestly: How well does your current IT support function? If your answer is merely "fine" or "good," you're likely settling for the status quo and missing out on significant benefits. True IT partnership isn't about break/fix; it's about strategic growth.

If your provider has never discussed your long-term goals or future technology needs, it's time for a change. If you’re seeking a partner that delivers more than just basic support, we invite you to consider Accucom and our brand of comprehensive managed services.

No matter the size or industry of your business, effective communication is a constant challenge that dictates where you spend your tech budget.

Fortunately, there is a simple, strategic, and powerful solution: Voice over Internet Protocol (VoIP). This modern technology is a sound upgrade from traditional telephone systems and is ready to transform your communication infrastructure for the better.

Have you tried using AI to support your business, only to find yourself underwhelmed by the results? It can be too easy to assume that the AI will be able to extrapolate what we really mean based on vague instructions, but that just isn’t how it works.

In order to get quality results, you need to provide the AI tool with a quality request. This will require something called “prompt engineering.”

Let’s go over some strategies to help you make the most of the prompts you create.

With AI taking over the zeitgeist, you’re probably wondering what the big deal is and how you can use it for your business. That said, AI is far from infallible: you can experience issues with your AI models. We’re not just talking about operational problems; we’re talking about the value and validity of its responses to your queries.

What do you do if you can’t see the content of a web page or application clearly? It’s easy; you just zoom in on the page or document as needed. While this is admittedly a pretty basic tip, we find that some individuals don’t know this functionality exists. Today, we’re covering four different tricks to consider for your zooming pleasure, one of which is a super secret tip for a function we bet you haven’t heard of.

Want to share all those helpful tutorials you’ve found on YouTube with your coworkers? Well, they won’t do any good unless you tell your coworkers where exactly in the video their interest should lie. After all, no one wants to waste time, right? Here’s how you can skip to anywhere in a YouTube video in a simple, easy way.

There are a lot of threats out there, ranging from simple and annoying viruses to business-ending ransomware. Do you know how these threats end up on your network in the first place, and more importantly, how do you protect your network from these threats? Today, we’re exploring the various avenues a cybersecurity threat might take to install itself on your device, as well as what you can do about it.

Artificial intelligence has officially moved from science fiction into our daily toolkit. Whether you're drafting an email, brainstorming a new project, or debugging code, AI tools can dramatically boost productivity. Like any powerful tool, however, knowing how to use it effectively is growing in importance. This week, we thought we’d give you three tips on how to get AI to work best for your organization.

The hiring process is long and tiring, but hopefully by the end of it all, you end up with the perfect candidate for the position. While they might be eager to get to work, they might find themselves ill-equipped to do their job—a position you don’t want them to be in. Unfortunately, this is how many new hires start their tenure with a new employer, and while it might be tempting to claim that someone simply dropped the ball during the onboarding process, it’s more likely that the onboarding process itself is broken.

We’re several years past the COVID pandemic at this point, and many companies are calling their remote workers back to the office. Still, there is merit in having a remote workforce, even if it’s not strictly “mandatory” or “necessary” any longer. Today, we want to share some tips to help your business thrive with a remote workforce and what you can do to optimize your odds of success with this work environment.

The concept of a four-day workweek has long been debated, with strong anecdotal evidence supporting its effectiveness. The nation of Iceland provides one of the most compelling real-world examples. 

Their journey began small in 2015 with initial trials involving about 2,500 workers; or, just under one percent of the population. These efforts have dramatically expanded, however, and today, nearly 90 percent of Icelandic workers have moved to a reduced work schedule, typically around 36 hours a week for full-time workers. What’s more, this shift has occurred without any negative impact on the economy. In fact, Iceland's society has seen significant benefits.

One of the most common tactics used by folks in the service industry is free Wi-Fi. It draws in people who want to work out of the office in places such as coffee shops, restaurants, and book stores… but how much can you actually trust that free wireless access? We think it’s probably shadier than you think, and if you’re smart, you’ll avoid using it for the following reasons.

If you are one of those business owners that has gone out of their way to pay cybersecurity insurance premiums, you probably think that they will shield you from situations that could put your business at risk. What if, however, you are just paying for the paperwork?

Picture this scenario: You suffer a ransomware attack, your business has to shut down in order to take this massive problem head-on, and rightfully, you file a claim expecting to activate the policy which you routinely pay for. Weeks later, you receive a denial letter over a technical requirement buried deep in the fine print.

With the new year fast approaching, it’s worth thinking about how your organization can be more future-minded. This involves considering artificial intelligence, or AI, as a means to accomplish more for your business. Of course, you also need to be careful about what data you provide AI with, as it can easily snowball out of control if you’re not careful with your approach.

Have you ever stopped to wonder what happens when you use the cut, copy, and paste commands in Windows? They all interact with the clipboard, but what is the clipboard, really? Today, we’ll show you the magic of effective clipboard usage and how you can make the most of it on your Windows device.

Let’s face facts… once you’ve spent enough time and money investing in your business, you’re going to want to see some return when the time comes for you to move along and let someone else take the reins. Whether that time is now or years away, there’s a critical element to keep in mind: any buyer won’t just be buying your business and its resources… they’re also buying any problems that come with it.

Therefore, instead of having your asking price suddenly chopped down when a potential buyer conducts their due diligence and discovers significant risks, investing in your IT now can generate significant returns when the time comes to divest from your company.

Email is a vital tool to have in the workplace, but it still deals with its fair share of issues—particularly in regards to time wasters and security risks. You can save time, money, and future headaches by proactively addressing your email policies. Today, we want to look at two ways you can keep email from holding your business back: spam blocking and archival solutions.

Do you ever wonder how you could possibly have so much junkware installed on your computer? Even if it seems like you’re not doing anything wrong, chances are you’re making at least one vital mistake. Today, we want to break down this mistake and how you can avoid making it—which, it turns out, is as simple as reading.

Chances are you get a lot of unwanted messages, whether it’s spam or messages from threads, feeds, or newsletters you no longer want to receive. Thanks to some nifty built-in features in Gmail and Microsoft Outlook, you can easily unsubscribe from pretty much any website that’s sending you boatloads of emails, and it’s as easy as clicking a link.